1. Introduction

Welcome to Textblast ("Company", "we", "our", "us"). At Textblast, we are committed to protecting your privacy and providing a secure, transparent messaging experience. This Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive SMS messages through our platform.

By using our SMS marketing services, you agree to the practices described in this policy. If you do not agree with the terms, please do not use our services.

2. Information We Collect

When you subscribe to SMS messages via Textblast, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Opt-in method and timestamp (e.g., keyword, form submission)

  • Engagement data (e.g., message delivery status, responses, link clicks)

  • Technical information (e.g., IP address, device type, browser information)

This information helps us deliver relevant, compliant, and timely messaging.

3. Use of Information

We use your information exclusively for the following purposes:

  • Sending promotional or transactional text messages you have opted into

  • Managing opt-in preferences and unsubscribe requests

  • Tracking engagement and improving campaign effectiveness

  • Performing customer service and technical support

  • Ensuring compliance with applicable laws and industry regulations

We do not use SMS subscriber data for profiling or unrelated marketing activities.

4. No Sharing of Mobile Opt-In Data

Textblast strictly adheres to all applicable privacy and telecom compliance laws, including TCPA, CTIA guidelines, and Section 805 of the Fair Debt Collection Practices Act (FDCPA).

We do not sell, share, rent, or disclose mobile opt-in data (including phone numbers, consent records, or engagement data) to third parties for any marketing, promotional, or commercial purpose.

This data is used solely to facilitate messaging between the sender and the opted-in recipient and is never disclosed outside of those parameters except as outlined in Section 5.

5. Disclosure to Service Providers

We may disclose limited information to trusted service providers solely for the purpose of:

  • Delivering SMS messages (e.g., wireless carriers and message aggregators)

  • Hosting services or data storage

  • Compliance auditing

  • Customer service platforms

All such providers are contractually bound to safeguard your data and are prohibited from using it for any other purpose.

6. Your Rights and Choices

You have the right to:

  • Opt out at any time by replying “STOP” to any SMS

  • Request access to the personal data we hold

  • Request correction or deletion of your data

  • Revoke consent at any time for future messages

To exercise any of these rights, please contact us using the details below.

7. Data Security

Textblast uses commercially reasonable and industry-standard security measures to protect your data, including:

  • Encrypted data transmission

  • Access-controlled storage systems

  • Regular vulnerability assessments

  • Role-based access to sensitive information

Despite these measures, no system can be 100% secure. We encourage you to report any suspected issues.

8. Children’s Privacy

Textblast does not knowingly collect or solicit personal information from individuals under the age of 13. If we discover such data has been collected, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

For any questions, concerns, or data requests, please contact:

Textblast
Email: [privacy@textblast.com]
Mailing Address: [Insert Company Address]
Phone: [Insert Business Phone Number]

11. Compliance Resources

  • CTIA Messaging Principles and Best Practices (PDF)

  • TCPA Rules – FCC.gov

  • California Consumer Privacy Act (CCPA)

  • EU General Data Protection Regulation (GDPR)

  • FDCPA § 805 - Communication in connection with debt collection